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customer care number 9832830945
customer care number 9832830945
Covering over 200 countries, DHL eCommerce solutions offers customized domestic and international shipping services for individual senders or eCommerce merchants to meet their needs.
DHL eCommerce live tracking is a convenient function that allows customers to know the whereabouts of their DHL packages by simply entering the tracking number into the DHL Track & Trace box and getting tracking information within a second.
DHL Global Mail, also known as DHL eCommerce, is a division of the DHL group to provide reliable and convenient shipping solutions especially for eCommerce.
DHL Global Mail Tracking ensures that customers can track and monitor their DHL shipments throughout the entire shipping process, resulting in improved logistics efficiency and customer satisfaction.
You can know your package’s tracking info about 1~2 working days after it has been processed in DHL ECommerce facility.
| International Shipping Service | Maximum Weight | The Standard Delivery Time |
|---|---|---|
| DHL Packet International | 4.4 lbs | 4-8 working days |
| DHL Parcel International Standard | 44 lbs | 4-8 working days(Europe) 8-14 working days(Rest of world) |
| DHL Parcel International Direct | 44 lbs | 3-10 working days |
If you want to know more about DHL ECommerce international package, please click here
DHL Smart Mail Parcel
It will take about 2-8 working days to deliver to the recipient.
DHL Smart Mail Parcel Plus
You can receive your package through 2-8 business days.
DHL Smart Mail Parcel Return
It will take 3-8 working days to return.
United States
Contact us: +1 317-554-5191
Australia
Contact us: +61 1 800 77 2809
Austria
Contact us: +43 1 253 53 55
Canada
Contact us: +1 317-554-5191
Chile
Contact us: 600 830 1760
China
Contact us:
+86 10800 600 0143 (North - domestic)
+86 10800 260 0727 (South - domestic)
Hong Kong
Contact us: +852 800 960 558
United Kingdom
Contact us: +44 (0)3330037703
Singapore
Contact us: 800 601 1470 (domestic)
Russia
Contact us:
+7 495 984-30-85 (Moscow)
+7 800 100-30-85 (Other)
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