If you purchase something and this company is shipping it, kiss it and your money goodbye. There isn't any customer service. Maybe if you live in Shanghai. Pathetic company.
Bought Christmas Gifts Nov 1. It is Christmas Eve. No packages. I am sad.
needed my pkg a week ago. it is still in transit dozen of the stuff were delivered that were sent after this. terrible
Day 28 still days handed off to local courier. The vendor I use keeps utilizing this company, I guess because they’re cheap… every time a package gets stateside it disappears for weeks at a time. Every single package!! And they always arrive taped up in destroyed boxes. I will be switching vendors at this point. Everything arrives broken to some degree
JS Express International Headquarters was established in Hong Kong in 2010 and established its mainland China headquarters in Suzhou in 2011. Its main products include international express delivery, international express line, parcel delivery, tax package special line, FBA head service, JS global express logistics management system, etc. Established cooperative relationships with DHL, UPS, TNT, FedEx, EMS, DPD, Yodel, etc., and is closely related to mainstream cross-border e-commerce platforms and well-known independent websites such as eBay, Amazon, Dunhuang, AliExpress, wish, and Esty. Cooperation.
Based on the mainland headquarters in Suzhou, JS Express has set up branches in Shanghai, Guangzhou, Shenzhen, Yiwu, Qingdao, Hangzhou, Chengdu, and other typical foreign trade cities and established operations centers in Guilin in the United States, Britain, France, Singapore, Malaysia. Many countries have set up offices. To improve the timeliness of cargo transshipment, the Group signed cooperation agreements with China Southern Airlines, Eastern Airlines, AirAsia, and Singapore Airlines.
DHL, FedEx, Jollychic, Wish, Shopee, DHgate, EMS, Aramex, TNT, eBay, Amazon
Dreadful. It's been 6 weeks and still nothing.