I live in the UK and have ordered 2 things from China in the last 2 months, JS Express were the courier both times, neither item arrived despite them claiming it was delivered. The tracking number they provided wasn't one recognised by Royal Mail. If you are expecting something to be delivered by them I wouldn't hold out much hopes of receiving it! I only gave them 1 star as it wouldn't let me do zero!!
Dreadful. It's been 6 weeks and still nothing.
If you purchase something and this company is shipping it, kiss it and your money goodbye. There isn't any customer service. Maybe if you live in Shanghai. Pathetic company.
Bought Christmas Gifts Nov 1. It is Christmas Eve. No packages. I am sad.
JS Express International Headquarters was established in Hong Kong in 2010 and established its mainland China headquarters in Suzhou in 2011. Its main products include international express delivery, international express line, parcel delivery, tax package special line, FBA head service, JS global express logistics management system, etc. Established cooperative relationships with DHL, UPS, TNT, FedEx, EMS, DPD, Yodel, etc., and is closely related to mainstream cross-border e-commerce platforms and well-known independent websites such as eBay, Amazon, Dunhuang, AliExpress, wish, and Esty. Cooperation.
Based on the mainland headquarters in Suzhou, JS Express has set up branches in Shanghai, Guangzhou, Shenzhen, Yiwu, Qingdao, Hangzhou, Chengdu, and other typical foreign trade cities and established operations centers in Guilin in the United States, Britain, France, Singapore, Malaysia. Many countries have set up offices. To improve the timeliness of cargo transshipment, the Group signed cooperation agreements with China Southern Airlines, Eastern Airlines, AirAsia, and Singapore Airlines.
DHL, FedEx, Jollychic, Wish, Shopee, DHgate, EMS, Aramex, TNT, eBay, Amazon
43 days for a package that is still on the way, 20 days on flight, and no one answer to email, one of the worst experience in my life. I got a refund with paypal and a the moment anyone know where the box is. You cant contact them on thier site all email are not reachable. I'll never buy again when there is this courier. they say on the site delivey 5-7 business day.