What is J&T Express?

Official launched in 2015, J&T Express (also Jet Express) cooperation is a popular logistics company in Indonesia, providing 2-3 working days average estimated delivery time across Indonesia, with nearly 100 gateway centers, over 4000 operation points and 30,000 employees, which has spreaded its business to other 4 surrounding Southeast Asian countries, Philippines, Thailand, Singapore and Cambodia.

J&T Express real time tracking online

• J&T tracker on the official site trace & track: www.jet.co.id
• iOS and Android mobile App
• Call Jet customer care center
• Paste your Jet Express tracking number on Tracktry

Popular cities that have J&T courier drop points

You can visit the official site to find out courier shipping rate through its shipping rates calculator brfore droping off your package to the drop point near me from your location.

• Jakarta, Dki Jakarta
• Bandung, Jawa Barat
• Surabaya, Jawa Timur

Does J&T Express outlets open on Saturday and Sunday?

Yes, J&T Express locations operate 365 days with 24h customer service.
Opening hour: 08:00 ~ 20:00 WIB

Can I change the address when the package has been sent?

Yes, you can through calling J&T Express customer center as soon as possible for assistance.

What if my package arrives with damage or my item is lost during the shipping?

Again, you need to contact J&T Express customer care center for support and make a claim. Different compensations will be given according to whether the package’s insurance covered.

Partners of Jet Express

Tokopedia, Bukalapak, Hijabenka, Berrybenka, Jer Commerce, OPPO