LBC Express, Inc., previously known as Luzon Brokerage Company is a courier company based in the Philippines. As of 2016, LBC has more than 1,252 branches in the Philippines, and over 60 branches in the US and Canada. Besides, it also owns branches in following regions: Australia, Austria, Bahrain, Brunei, Canada, France, Germany, Guam, Hong Kong, Italy, Kuwait, Macau, Malaysia, Malta, Qatar, Saipan, Saudi Arabia, Singapore, South Korea, United Kingdom, United States.
Yes, if the package is delivered to the nearest LBC brance for pickup. And parcel must be collected within 5 days upon arrival or it will be returned.
Common format is 12 digits, e.g. 123 456 789 000
It depends. Ship within the Philippines, Cash on delivery i.e. COD/COP and ship from the Philippines charge different shipping rates.
There are 3 products of LBC international shipping: Xcargo, Xpack and Xpouch to international ship packages to about 250 countries all over the world.
Shipping within Philippines: Cargo Day 1, Cargo KB XI, Cargo KB large, Cargo KB medium, Cargo KB mini, Cargo KB slim, Cargo KB small, Cargo N-Pack large, Cargo N-Pack small, Courier N-Pouch regular, Courier N-Pouch SS, Courier N-Pouch XL, Courier V-Pouch.
Shipping COD/COP is same as shipping domestic except Pouch logistics products.
Cash on Delivery & Cash on Pick Up with SMS notification
LBC Pick Up is a service allowing LBC pick the packages from customers’ location that lets customers apply instead of customers bringing mails, documents, and packages to LBC branches near me.
Yes. Aside from Metro Manila, pick up areas include Cagayan De Oro, Cebu, Davao Del Sur, and Iloilo.
No. This is also true of most other logistics companies.
Because booking number is different from tracking number, you can only track a LBC package with a LBC tracking number instead of order number.
After payment and pick up of your items, the LBC courier will issue a Tracking Number to you.
There are many approaches. Customer care email and phone number, Messenger, Twitter, 6,400 branches worldwide and leave your message on LBC site, which supports live chat 24hours for 365 days too.
LBC address: 10th Floor Tower B2, Ecom Center Bayshore Ave. corner Harbor Drive, Mall of Asia Complex, Pasay, Metro Manila, Philippines.