This company is truly pathetic, especially the albury/wodonga branch, they have delivered parcels to the wrong address several times, once even delivered ut to a shopping centre instead of my house and then expected me to go look for it myself.. truly the worst company, suppliers should stop using this company!!!
Waiting 8 days for an a4 sized parcel to travel an hours drive from deliver to recipient - totally pathetic! Lockdown or no lockdown it should not take that long, and still waiting.......
Package for Sydney was sent from Sydney depot to Melbourne for some reason and has been sitting there for 20 days. Still no package and waiting for it to be sent back up. Terrible organization.
Absolutely disgraceful!! Over 10 days late. Loosing customer because of their shocking service. Wish there was a minus rating option!!!!!
Ordered package in Sydney got sent to Melbourne and back then no update for a whole week. Every phone call either 30 minutes on hold or rejected. Still no package.
SHOCKING. WOEFUL.
Sent numerous emails about redirection with heaps of notice - package was 2 months late.. and delivered to incorrect address.
useless, i live in sydney and my item item ended qld a week later and i still dont have it
This is the 3rd time I have been sent parcels through this company and each time the parcels have been tampered with. I have found them completely dishonest and totally unreliable with all the excuses that goes with it. I have tried to get through to their depot, but all you get is an operator from a call centre taking a message and totally hopeless. If you take my advice DO NOT USE THIS COMPANY as they are fraudsters.
Worst worst courier service ever. I wish would have an option to give minus rating. Its been 3 weeks and still waiting for my parcel. Never use this company. Senders please use another courier companies, there are heaps of options out there.